How do I report a technical problem on Pin-Up?
If something is not working on the Pin up website or casino app, you can report it directly to support so they can fix it faster.
Do this:
- Take a screenshot of the error (if possible) and note the time it happened.
- Open the Help/Support section on the site or app.
- Use Live Chat or Support form and explain the issue clearly:
- What you were doing (e.g. depositing, opening a game).
- Which device and browser/app you are using.
- Any error message you saw.
- Attach the screenshot and submit your report.
You can also email support if available on the Pin-Up casino site. Try to report the problem as soon as it occurs so the team can check the logs and solve it quicker for you and other players from Bangladesh.